Return & Refund Policy

Unused items in original packing may be returned or exchanged within 60 days of delivery.

Call or email us before sending anything back so we can issue a return reference.

If we sent the wrong item or it arrived damaged, we cover return shipping. Otherwise return shipping is the buyer’s responsibility.

Refunds go back by the same method used for payment, after we inspect the return.

Questions: +852 96915375 or kinopayment@outlook.com.